Protection 360 HomeTech

3.9
34 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Protection 360™ HomeTech lets you manage your protection plan, access live tech support and view your benefits for your covered home tech (smartphones excluded*). With this easy-to-use app, you can get the most out of your plan, including:

View your coverage details

Add and keep inventory of the tech you want to cover in your home

Step-by-step process to help you file a claim

Status updates on your repair or replacement

24/7 access to a live tech pro via call or chat to help you set up, connect, and troubleshoot your home electronics

Access to thousands of device-specific tips and tricks



This app is exclusively available for users with the Protection 360 HomeTech protection plan with T-Mobile.



*If you are looking to manage protection for your smartphone, please download the Protection 360™ app.
Updated on
Mar 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
32 reviews
Alec Zurowski
December 1, 2024
It feels like they never tested the app before release. It's extremely hard to add devices. You can not view receipts after you add them, and Lord forbid you incorrectly add them, or there is an issue you can not make any changes to it once uploaded. The UI is slow and freezes fairly often, and I'm on an s24 ultra. The search function doesn't pull up results well and sometimes will show two of the same thing but not let you click it. I hope they do a ton of updates because right now,it's a mess
2 people found this review helpful
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Ericka
March 27, 2025
All lies! I don't get call back on serious issues. I'm charged when told it's included. Fake promises and it will be resolved. I had to delete have of my review wouldn't post
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//
December 31, 2024
This is the worst app/service I've ever used. I'm trying to file a claim, says my password is wrong but I don't receive an email to reset password. It's been nothing bit issues since I've signed up for the service
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What’s new

Minor UI enhancements and bug fixes.